Privacy Policy
Undercover Pilgrim (“we,” “our,” or “us”) is committed to safeguarding your personal privacy and ensuring the responsible handling of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website, undercoverpilgrim.com (the “Site”). We uphold the principles of transparency, accountability, and privacy by design, and ensure compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Introduction: Commitment to Privacy and Data Protection
We recognize the importance of protecting your personal data and are committed to maintaining the confidentiality, integrity, and security of information provided by our users. This Privacy Policy articulates our practices and your rights regarding the collection, storage, use, and sharing of your data.
2. Scope of this Policy & Data Controller Role
This Privacy Policy applies to all users visiting or interacting with the Site, regardless of location. Undercover Pilgrim acts as the data controller for personal data collected via undercoverpilgrim.com. As data controller, we determine the purposes and means of processing your personal data in accordance with applicable laws.
3. Categories of Personal Data We Collect and Process
We may collect and process the following categories of personal data:
a. Usage Data
Includes technical data about your interaction with the Site, such as IP address, browser type and version, time zone setting, geographic location, referral source, length of visit, and pages viewed.
b. Account Data
Includes personal identifiers provided when registering for or updating an account, such as your name, mailing address, email address, and telephone number.
c. Profile Data
Includes data related to your interests, preferences, feedback, purchase history, and behavioral patterns on the Site.
d. Communication Data
Includes any information you provide when you contact us, including support requests, inquiries, and other records of correspondence between you and us, both through the Site and via email.
e. Technical Data
Includes device information, operating systems, network identifiers, and other configuration data gathered from cookies or device connections.
f. Transaction Data
Includes details related to purchases made through the Site, including transaction history, payment method (note: we do not store full credit card data), shipping address, and billing information.
g. Preference Data
Includes marketing and communication preferences, opt-in/opt-out history, responses to surveys, and data indicating interest in specific products or content on undercoverpilgrim.com.
4. Legal Basis for Processing Data
We process personal data lawfully under the following legal bases:
– Consent: When you explicitly consent to our processing for specific purposes (e.g., subscribing to a newsletter).
– Contractual Necessity: Where processing is necessary to perform a contract with you (e.g., fulfilling orders).
– Legal Obligation: To comply with legal obligations (e.g., tax compliance and fraud prevention).
– Legitimate Interests: As needed for our legitimate interests, provided they are not overridden by your rights and interests (e.g., Site improvement, analytics, and customer service).
5. Your Rights
Subject to applicable law, you have the following rights concerning your personal data:
– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request corrections to inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your data where there is no lawful reason for continued processing.
– Right to Restriction: You may request the limited use of your data under specific circumstances.
– Right to Data Portability: You may request transfer of your data to another service provider.
– Right to Object: You may object to data processing where our lawful basis is legitimate interest or where your data is used for direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We employ industry-standard organizational, technical, and administrative measures to safeguard personal data, including:
– Encryption of data at rest and in transit
– Role-based access controls and identity verification
– Regular security audits and vulnerability assessments
– Data backup and recovery measures
– Staff training in data protection principles
7. International Transfers
We may transfer your data to jurisdictions outside your own, including countries outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission or reliance on adequacy decisions, to maintain the protection of your data equivalent to that under GDPR.
8. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, in accordance with the following generally applied timeframes:
– Usage, Technical, and Preference Data: up to 24 months
– Account and Profile Data: for the duration of your account plus up to 6 years
– Transaction Data: for up to 7 years for audit and compliance purposes
– Communication Data: up to 24 months
Upon expiration of the retention period, data is securely erased or anonymized.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance user experience on undercoverpilgrim.com. These may include:
– Essential Cookies: Necessary for Site functionality, authentication, and security.
– Functional Cookies: Remember user preferences to improve Site performance.
– Analytic Cookies: Enable understanding of user behavior to improve content and usability.
– Performance Cookies: Collect aggregate data on page load times, usage patterns, and system performance.
Third-party services (e.g., Google Analytics) may also place cookies to provide aggregate usage statistics.
10. Cookie Management and Compliance with GDPR & CCPA
You can manage cookie preferences via your browser settings or directly through our Cookie Consent Manager provided on the Site. Consent for non-essential cookies is requested and honored in compliance with GDPR. CCPA-compliant opt-out links are made available on undercoverpilgrim.com. You may opt-out of the sale of personal information via mechanisms we provide, although we do not presently sell personal data.
11. Special Protections for Children
Our services are not directed to individuals under the age of 13, and we do not knowingly collect data from children. If we become aware that we have inadvertently gathered data from a minor without verified parental consent, we will promptly delete such information. Parents or guardians with concerns may contact us at [email protected].
12. Policy Updates
We reserve the right to amend this Privacy Policy at any time to reflect changes in legal obligations, best practices, or business operations. When updates are material, we will notify users through email (if provided) or through a prominent notice on undercoverpilgrim.com.
13. Contact Information
Should you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: [email protected]
Website: undercoverpilgrim.com
We are fully committed to maintaining your trust by protecting and respecting your privacy and complying with applicable data protection laws. Please do not hesitate to reach out with any privacy-related concerns.